Accelsure Terms of Service
Effective Date: [INSERT DATE WHEN PUBLISHED]
These Terms of Service ("Terms") are a legal agreement between you ("you" or "User") and Accelsure LLC, a California limited liability company ("Accelsure," "we," "us," or "our"), governing your access to and use of the Accelsure Hire suite of software applications (the "Apps") and any professional services offered under the Accelsure Partners name (the "Services," and together with the Apps, the "Accelsure Offerings").
By creating an account, starting a free trial, subscribing to a paid plan, or otherwise using any Accelsure Offering, you agree to be bound by these Terms. If you do not agree, do not use the Accelsure Offerings.
1. Who We Are, and What This Covers
Accelsure Hire is a suite of AI-powered software tools built specifically for the insurance industry — including, without limitation, tools for generating job postings, evaluating resumes, and providing compensation and staffing benchmarks — made available on a subscription basis (the "Apps").
Separately, Accelsure Partners may offer professional recruiting, embedded recruiting ("RPO"), or consulting services (the "Services"). Section 9 below explains how the Services are governed.
Not every App referenced in our marketing materials or website is necessarily available at all times. We may add, modify, or discontinue individual Apps within the suite at our discretion, with reasonable notice where practical.
2. Eligibility and Accounts
You must be at least 18 years old and able to form a binding contract to use the Apps. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current information when creating an account and to keep it up to date.
3. Free Trials, Subscriptions, and Billing
Free trials. Where offered, a free trial requires a valid payment method at signup. If you do not cancel before the trial period ends, your payment method will automatically be charged the then-current price for the plan you selected, and your subscription will continue on a recurring basis as described below.
Subscription plans. Paid plans are billed on a recurring basis (monthly or annually, as selected at signup) and renew automatically at the end of each billing period unless cancelled beforehand. All fees are quoted and charged in U.S. dollars.
Payment processing. Payments are processed by Stripe, Inc. By subscribing, you authorize Accelsure and Stripe to charge your chosen payment method on a recurring basis until you cancel.
Price changes. We may change subscription prices from time to time. If a price change affects your active subscription, we will provide notice before the change takes effect on your next billing cycle. Continuing to use the App after a price change takes effect constitutes acceptance of the new price.
4. Cancellation and Refunds
You may cancel your subscription at any time through your account settings. When you cancel:
Your access continues through the end of your current paid billing period. We do not provide prorated refunds for the unused portion of a billing period.
Your subscription will not renew for any subsequent period.
Except as required by applicable law, all fees are non-refundable once charged. If you believe you were charged in error, contact us at hello@accelsure.com and we will review the situation in good faith.
5. Your Content and Data Retention
Your content. You retain ownership of the information, text, and materials you input into the Apps ("Your Content"). By submitting Your Content, you grant Accelsure a limited license to use, process, and store Your Content solely for the purpose of operating the Apps and generating outputs for you.
Data retention.
If you begin a free trial and do not convert to a paid subscription, Your Content and account data will be retained for 30 days after the trial ends, after which it will be permanently deleted.
If you cancel a paid subscription or your subscription lapses, Your Content and account data will be retained for 90 days, after which it will be permanently deleted, unless you reactivate your subscription before that period ends.
You may request earlier deletion of your account and data at any time by contacting us or using the account deletion feature in the App.
6. AI-Generated Content — Please Read This Carefully
The Apps use artificial intelligence to generate content, including but not limited to job postings, candidate evaluations, and compensation guidance ("AI Output").
AI Output is a starting point, not a final product. You are solely responsible for reviewing, editing, and approving any AI Output before you publish, distribute, or rely on it.
No guarantee of accuracy. AI Output may contain errors, outdated information, or content that does not reflect current law, market conditions, or your specific circumstances. Accelsure makes no warranty as to the accuracy, completeness, or fitness of any AI Output for a particular purpose.
Employment law compliance is your responsibility. If you use the Apps to generate job postings or related hiring materials, you are solely responsible for ensuring that content complies with all applicable federal, state, and local employment and anti-discrimination laws (including but not limited to Title VII, the ADA, ADEA, and applicable state fair employment laws). Accelsure does not provide legal advice, and the Apps are not a substitute for review by qualified legal or HR counsel.
No professional advice. Compensation ranges, staffing ratios, and similar guidance provided by the Apps are for general informational purposes only and do not constitute legal, financial, tax, or HR advisory services.
7. Acceptable Use
You agree not to use the Accelsure Offerings to:
Post job listings or content that discriminate against applicants on any legally protected basis;
Violate any applicable law or regulation;
Attempt to reverse-engineer, scrape, or resell access to the Apps without our written consent;
Interfere with or disrupt the operation of the Apps or attempt to gain unauthorized access to other users' accounts or data.
We reserve the right to suspend or terminate accounts that violate this section.
8. Intellectual Property
Accelsure and its licensors retain all rights, title, and interest in and to the Apps, including all software, templates, branding, and underlying technology. Except for the limited rights expressly granted to you in these Terms, no other rights are granted. "Accelsure," "Accelsure Hire," "Accelsure Partners," and associated logos are trademarks of Accelsure LLC.
9. Professional Services (Accelsure Partners)
Accelsure Partners may, from time to time, offer recruiting, embedded recruiting (RPO), or consulting services on a bespoke basis. These Services are not self-service and are not purchased through the website or the Apps. Any engagement for Services is governed by a separate, mutually signed Statement of Work or Services Agreement between you and Accelsure LLC, which will set out the specific scope, fees, deliverables, timeline, and confidentiality terms for that engagement. In the event of a conflict between these Terms and a signed Services Agreement, the Services Agreement controls with respect to that engagement.
10. Disclaimers and Limitation of Liability
THE ACCELSURE OFFERINGS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ACCELSURE'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE ACCELSURE OFFERINGS WILL NOT EXCEED THE GREATER OF (A) $100, OR (B) THE TOTAL AMOUNT YOU PAID TO ACCELSURE IN THE 12 MONTHS PRECEDING THE CLAIM. ACCELSURE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
Nothing in these Terms limits liability that cannot be limited under applicable law.
11. Termination
We may suspend or terminate your access to the Apps if you violate these Terms, engage in fraudulent or abusive behavior, or fail to pay applicable fees. You may terminate your account at any time as described in Section 4. Sections 5 through 10 and 12 through 14 survive termination.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or your use of the Accelsure Offerings will be resolved exclusively in the state or federal courts located in Orange County, California, and you consent to the personal jurisdiction of those courts.
13. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice (such as by email or an in-app notice) before the changes take effect. Continued use of the Accelsure Offerings after changes take effect constitutes acceptance of the revised Terms.
14. Contact Us
Questions about these Terms can be directed to:
Accelsure LLC
Email: hello@accelsure.com